S & W Towing Services is rated 4.9 out of 5 stars, based on 19 reviews!
RUDE, NASTY PEOPLE ON THE TELEPHONE. I ASKED A QUESTION, IT WAS ANSWERED, THE GUY ASKED ME A QUESTION AND I WENT TO ANSWER AND HE SAID ARE YOU GONNA SHUT UP AND LET ME TALK, I SAID YOU ASKED ME A QUESTION SIR I WAS TRYING TO ANSWER, HE SAID SAY ONE MORE THING AND I WILL HANG UP, THERE IS NO NEED TO TREAT PEOPLE LIKE THAT, YOU THINK YOU HAVE THE UPPERHAND CAUSE MY CAR GOT TOWED, THATS NOT THE WAY TO BE!!
WOW JUST WOW....CAN I GET A JOB HERE!! I WOULD LOVE TO TELL CUSTOMERS TO FUCK OFF :)
MY DREAM COME TRUE...LOL
I was involved in an accident I still had somethings to remove from my vehicle, I had all the proper paper work saying that the vehicle was mine and that I owned it out right. The guy at the front desk told me that there insurance wouldn't allow me to remove my own wheels from my vehicle. the wheels that are left on my vehicle are very expensive, I felt like it was a ploy to steal from me just to make a make a buck. I then asked how much it was going to cost to tow it to my home he stated that it would be $600.00 what kind of crap is that these people are thieves I wouldn't recommend them for any services if possible if you have a built or custom vehicle and you have no choice but to use them have the vehicle towed to your home instead it will save you a bigger headache just to get your stuff.
We are so happy with S&W Towing. We are very thankful that Mr Chris was on duty that evening.
He was very caring & compassionate after our sons accident. We know God placed him there to help us and we are thankful. May God bless and keep each one of you at S& W as you go out each day and night to help people . Thank you The Bond Family
Yelp says it all.
If you want your review to stick, make it 5 stars. If the way this works doesn't tell you how crappy of people they are, you need a clue.
They are rude people.
They delete non 5 star reviews or only allow good reviews on their site.
They are the worst. They damage the front bumper about $1500-$2000 of damage and also put another car on the trunk of my car and cause additional damage to the back bumper. The owner said it would make it good when we came back with an estimate of $1500 he said he would just give $500. When we said no he had two guys dressed up like police in an old SUV Explorer escort us off the property and followed us to the interstate which was scary...thought they may do something to us. All this after paying $1800 to get it out of their tow yard. We are filing a lawsuit against this for the damage and harrassment. He also talked down to me by calling me a "little girl". Never ever use this place and the City of Atlanta needs to end their contract with this dishonest company. We will be reporting this to all of the local news outlets.
Nice employees drivers are very nice promptly service will use them again
Was in an accident, very fast and friendly and explained everything even though he didn't have any business cards left. "Always keep cards"
Friendly and fast service.
Love these guys. My car was stolen and taken here. They we so nice and helpful. Called this morning went there this afternoon and they had my car towed home and put it exactly where I wanted it within 30 minutes of our arrival back home. I highly recommend them. Sorry wrong location. I am talking about the one in Tucker.
Ms. Crystal, Thank you for your response in the crisis concerning a homeless woman who lived in her car until it was towed to S & W towing located at 2559 Jonesboro Road. You deserve to be in a manager's position with S & W Towing and may the Good Lord remember you if you should ever be in the same crisis as Ms. Theresa (The Homeless Woman) who now lives on the street. If I offended you in asking for Mercy for Ms. Theresa, I repent. January 2016 have gotten off to a great start with you being a manager for S & W Towing and had to face such a challenging decision as granting Mercy for Ms. Theresa. I will keep you posted on how things turn out for the homeless woman. Thank God for S & W Towing having on staff "You" Crystal.
Used S & W Towing in past when my Aunt was involved in an accident. They came quickly and Mike the driver waited patiently while she gathered her belongings out of car. I then had to call S & W for my vehicle today and once again Mike came with-in time frame dispatcher gave. He was friendly and gave a fair quote to tow to Dealer. The guys at S & W are great!
what a rip off
what a rip off. a tow less than 10 miles and I am being charged $240.Staff very nasty and have no knowledge of the questions being asked.
I call yards for a living and they are very pleasant to talk to. Thanks !!!